• Patient Safety

    We set high standards for ourselves in all areas, including quality and patient safety. This is why we constantly examine and reexamine every aspect of quality and keep safety in the forefront of everything we do. Safety is our priority and embedded in our culture.

    For our dedication to patient safety, we have received many awards and recognitions.

    Everyone has a role in making health care safe. We encourage you, the patient, to be an active, involved and informed member of your health care team. Here are some ways to do that:

    • Speak up if you have questions or concerns, and if you don’t understand, ask again. It’s your body and you have a right to know.
    • Pay attention to the care you are receiving. Make sure you’re getting the right treatments and medications by the right health care professionals.
    • Educate yourself about your diagnosis, the medical tests you are undergoing, and your treatment plan.
    • Ask a trusted family member or friend to be your advocate.
    • Know what medications you take and why you take them. Medication errors are the most common health care mistakes.
    • Use a hospital, clinic, surgery center, or other type of health care organization that has undergone on-site evaluation against established quality and safety standards, such as that provided by The Joint Commission.
    • Participate in all decisions about your treatment. You are the center of the health care team.

    Find more patient safety information in our patient information guide.

    If you have concerns about patient care or safety in our hospital, please contact any one of the following:

    Patient Advocacy Office: 443-481-6890
    Joan Gelrud, Chief – Quality, Patient Safety & Population Health Officer – Luminis Health: 443-481-5071